Understand sync, backup, restore, and demo data
Use live sync and backup correctly so recovery is safe and newer data is not overwritten by mistake.
How to use this
Understand sync
Sync keeps devices aligned while you work.
Understand backup
Backup is a recovery copy for device loss, corruption, or rollback.
Link provider
Connect a supported drive/provider before relying on backup.
Run backup
Run backup and check success status/date.
Restore carefully
Restore only after checking company, date, and newer data risk.
Keep demo local
Demo data should be local-only and not sync to other devices.
Guided walkthrough
Backup and restore walkthrough
Open app to use guided helpDetailed guide
Use sync and backup for different jobs
Sync is day-to-day alignment. Backup is recovery. Do not use one as a substitute for the other.
Run backup before risky actions
Back up before large imports, major edits, device changes, or business handoff.
Read restore warnings
Before restore, check the backup date, company/workspace, provider, and whether newer data exists.
Keep demo data local
Demo/sample data should not pollute synced real data.
Before you finish, check this
- Provider is linked and active.
- Last backup status is success.
- Restore target/company is correct.
- Restore merge/replace behavior is understood.
- Demo data is not synced.
Common mistakes to avoid
- Thinking sync is a full historical backup.
- Restoring an old backup over newer work.
- Unlinking drive without checking file/backups status.
- Using demo data to test sync.
Related articles
Open this in the app
After the Flutter Web app is deployed, this article can deep-link to /settings/backup or to the matching in-app help topic.
Tags and coverage
Group: Recovery. This article is public help and does not access account data.